Logging In & Changing Your Password

This article deals with how to log in, change your password and choose an account type (if applicable).

In this section:

1) Logging in

2) Changing Your Password

3) Selecting Your Account Type

Logging In to SchedulePro

SchedulePro is hosted on a web platform, not downloaded to your computer, meaning you’ll never have to worry about installations or updates.  If you’re reading this, you should have received an email containing a link to the SchedulePro webpage (https://www.scheduleproweb.com/).  Open that link now and you’ll see a screen that looks like this:

Enter your email address and click on the Continue button.

Note: If your organization is using SSO (Single Sign On) authentication to login into SchedulePro, the next screen you will see is the organization login page. From there follow your usual company login using your username/password.

The next screen you will see will have the email you just entered there and you will just need to enter your password.

Enter your password and click on the Sign in button.

Logging in for the first time

If this is your first time logging in to SchedulePro and you haven't set your password, you can use the Forgot your password link to create a new one.

From the login page, after entering your email address and clicking on Continue, the next page gives you the option to reset your password. Click on the Forgot your password link.

You will be prompted to verify your email address by entering it again and clicking on the Send verification code.

An email with the verification code will be sent to the email address you entered.  

Enter the Verification code you received and click on the Verify code button. The screen will update and will let you know if your email address have been verified and if so, to click on Continue.

You can now enter your new password.

Recovering a Forgotten Password

If you ever forget your password, or for some reason your username/password combination isn’t working, here’s how you regain access to your account.

From the login page, after entering your email address and clicking on Continue, the next page gives you the option to reset your password. Click on the Forgot your password link.

You will be prompted to verify your email address by entering it again and clicking on the Send verification code.

An email with the verification code will be sent to the email address you entered.  

Enter the Verification code you received and click on the Verify code button. The screen will update and will let you know if your email address have been verified and if so, to click on Continue.

You can now change your password.

Selecting Your Account Type

This section will only be relevant for users who occupy multiple user roles (link back to the glossary).  For instance, if you’re a Schedule Manager, upon signing in you’ll see this screen prompting you to select your account type:

This screen exists because some users will be both schedule managers, who need access to various administrative actions, and scheduled employees themselves, who want to be able to easily view their individual schedule for the upcoming weeks and submit leave or shift trade requests.  Moreover, some schedulers may schedule more than one group and will have to choose a group to manage.  In order to keep the different roles distinct, SchedulePro allows these users to choose how they’ll be using SchedulePro at sign-in.  If you are one of these users, simply click on which account type you want to access and hit “Sign in” and you’ll be taken to the appropriate homepage.


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