Message Broadcast
SchedulePro has the ability to send one-way customized messages to any or all employees that are part of your schedule, from inside the application.
In order to have that option available to you, you will need to have logged in with one of these roles:
- System administrator
- Scheduler
- Human Resource
- Schedule Manager
This messaging tool can be useful not only to announce company updates or emergency alerts but also to promote shift openings or to remind people to sign up for volunteer overtime.
- Configured users can choose View Messages and will see a Compose button at the top of the page.
- Click the button to open the Compose Message window.
- Click the To section of the message for a dropdown list of all active employees. You can enter employees by clicking that list or by typing the employee's name.
- You can add all employees to the message by clicking the All contacts button. Once you do that, the button will change to Remove all.
- Use the Filter button to identify specific managers, teams, groups, primary positions, primary locations or types. Check the box next to individual names or use the Select All link.
- Click Save.
- On the right side of the subject line enable the Copy me checkbox to be sent a copy of the message.
- If you have SMS enabled, use the Send SMS button to text the message to recipients based on their Notification Preferences.
If you don't see the Send SMS button it is likely because your organization has not subscribed to our SMS add-on service. If you would like to purchase this service, please contact your Shiftboard Account Manager or our Support Desk.
