Picking Up a Shift

The shift pick up feature in SchedulePro allows schedulers to post understaffed shifts for employees to take.  As an employee, you’re able to view a list of current open shifts and take any of those open shifts.

How to get there:

Home > View Open Shifts

View Open Shifts

When you open the View Open Shifts page, you’ll see a table of all shifts currently open for pick up:

At the top of the page, you can choose the date range from which you want to show open shifts (start and end date of the range).  By default the start date will be today's date and the end date is set to a 30 days after.

If there are shifts you expected to see but don’t, make sure you have the right date range.

List of open shifts

Your organization can have different setups enabled regarding the open shifts you see in your list:

No filtering - You will be seeing all the open shifts for the selected date range. You can click on the bid button on any of the shifts, but the managers will only be able to assign you the ones that you are able to work based on your organization rules.

Only shifts I can work as per my qualifications - You will be seeing all the open shifts for the selected date range that you are qualified to work as per your primary and secondary qualifications. You can click on the bid button on any of the shifts, but the managers will only be able to assign you the ones that you are able to work based on your organization rules.

Only shifts I can work as per my qualifications and availability - You will be seeing all the open shifts for the selected date range that you are qualified to work as per your primary and secondary qualifications and you can actually work based on your organization rules.

If you have questions about the open shifts display in your list, please reach out to your manager.

Taking a shift

For any open shift, you can click on “Take Shift” under the “Action” column if you wish to take that shift. After that action the column will change to Approved.

Note that, if after the assignment of a new shift you are not able to work some of the open shifts (and your organization has this setup), the shifts you cannot work anymore will disappear from your list.

Shift pick up on the mobile app

For information on how to pick up shifts from our mobile app, please read our article SchedulePro Mobile App


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